How we look after your information.

At Lake Garda Weddings, we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information we collect, how we use it and the choices you have regarding your personal data when you use our website or contact us.

Lake Garda Weddings is the data controller for the purposes of UK data protection legislation. If you have any questions about this Privacy Policy or how we use your information, please contact us using the details at the end of this page.

Lake Garda Weddings

• Email: dulcie@lakegardaweddings.co.uk
• Website: https://lakegardaweddings.co.uk

We may collect personal information that you voluntarily provide, including:

• Your name
• Your partner's name
• Email address
• Telephone number
• Wedding date or preferred wedding year
• Number of guests
• Venue preferences
• Information about your wedding plans
• Any other information you choose to include in your enquiry

We use your information to:

• Respond to your enquiry
• Discuss your wedding plans
• Provide information about our wedding planning services
• Arrange meetings or consultations
• Prepare quotations
• Manage our relationship with you if you become a client
• Improve our website and services

We will never sell your personal information.

We process your personal information under one or more of the following lawful bases:

• To respond to your enquiry before entering into a contract.
• To fulfil our contractual obligations if you become a client.
• Where it is necessary for our legitimate business interests.
• Where required to comply with legal obligations.

When you complete a contact form on our website, the information you provide is securely transmitted and used solely for the purpose of responding to your enquiry.

Our website uses Resend to securely deliver contact form enquiries to our email inbox.

We use website analytics to help us understand how visitors use our website. This may include:

• Google Analytics
• Microsoft Clarity

These services collect anonymous information such as pages visited, time spent on the website, device type, browser type, general location (city or region) and referral source. This information helps us improve our website and user experience.

Our website uses cookies to improve your browsing experience. Cookies are small files stored on your device that help websites function correctly and provide useful information about how visitors use the site.

We may use cookies for:

• Essential website functionality
• Analytics
• Performance monitoring
• User preferences

You can control or delete cookies through your browser settings at any time. For more details, please see our Cookie Policy.

We take appropriate measures to protect your personal information from unauthorised access, disclosure or misuse. Your information is stored securely and only accessible to those who need it to provide our services.

We only retain personal information for as long as necessary. Enquiries that do not become clients will normally be deleted after a reasonable period unless there is a legitimate reason to retain them. Client records may be retained where necessary for legal, accounting or contractual purposes.

We do not sell or rent your personal information. We may share your information with trusted service providers where necessary to operate our business, including:

• Email delivery providers
• Website hosting providers
• Analytics providers

These providers only process information on our behalf and in accordance with data protection laws. Where necessary during the planning of your wedding, we may also share relevant information with trusted suppliers involved in delivering your wedding, but only where required.

Some of the service providers we use may store or process data outside the United Kingdom. Where this happens, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Under UK data protection law, you have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of your information where appropriate.
• Request restriction of processing.
• Object to processing in certain circumstances.
• Request a copy of your data.

To exercise any of these rights, please contact us using the details below.

We will only send marketing communications if you have specifically asked to receive them. You can unsubscribe at any time.

Our website may contain links to other websites. We are not responsible for the privacy practices of those websites and encourage you to read their own privacy policies.

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

If you have any questions about this Privacy Policy or how your personal information is used, please contact:

Lake Garda Weddings

• Email: dulcie@lakegardaweddings.co.uk
• Website: https://lakegardaweddings.co.uk

If you are unhappy with how we have handled your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

• Website: https://ico.org.uk
• Telephone: 0303 123 1113
• Address:
  Information Commissioner's Office
  Wycliffe House
  Water Lane
  Wilmslow
  Cheshire
  SK9 5AF